The Dorset based
National Award winning business Domestic Angels, has congratulated Esther
Rantzen on founding The Silver Line, the recently launched free telephone
helpline for the silver generation. The
service offers telephone befriending aiming to combat loneliness and to give
older people a
point of contact where they can access information about other
organisations and get help with serious problems, as well as build friendships.
Samantha Acton, who set up Domestic Angels 12 years
ago, said: “We see elderly folk all the time who are lonely and isolated. Loneliness
isn’t just a Christmas phenomena, it’s year round. What Esther is doing
addresses these issues which in turn can improve the physical, mental and
emotional well being of individuals. In our experience of dealing with elderly
people there seems to be a stigma attached to contacting some organizations.
Esther is avoiding the language of the care agencies and doesn’t talk down to
people. Older people have a lifetime of experience and knowledge that is often
forgotten.”
The Domestic Angels team who help people in homes
with housework and home help services will be raising awareness of The Silver
Line amongst their clients, families and community outreach groups. “We all
need a smile and a chat from time to time and the Angels have the great
privilege of helping some very vulnerable members of our society.”
The Silver Line is a free and confidential telephone
helpline that operates 24 hours a day, seven days a week. The number is 0800 4
70 80 90.The Silver Line
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